In a previous post, I detailed two issues I was working to resolve with our health insurance company and doctors offices. We received the $27 balance that the specialist owed us, and now that matter is completed!
The other issue didn't come out in our favor. The office manager from the optometrist's office sent me an updated bill with corrected codes, but our insurance company still denied the claim. At this point, I'm tired of going back and forth with the doctor's office, so the fee will have to be an expensive lesson to us.
From now on we will not pay doctors upfront; we will wait until our insurance company processes the claim. This is the only way that we can be certain of what we owe, and it also gives the doctors more incentive to help us with any issues that arise with the insurance company.
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